550 Relay error in Outlook

This issue were commonly cause by the authentication  access to send out an email from the one or more particular email account registered under your Outlook mail profiles.  There is a quick way to solve your problem. Please follow steps below:

Resolutions

  1.  Get in to Windows Control Panel and look for “Mail” > 
  • Action above will bring out “Mail Setup – Outlook” Windows > Click on “Email Accounts”


  • From “Account Setting” menu, Please select your email account by double clicking on it. This action will bring out “Change E-mail Account” Setting menu > Click on “More Setting” at the bottom right of the menu




  • “More Setting” will bring another small setting menu / Windows > This time, please navigate your pointer to “Outgoing Server” tab
  • On here, there will be two option for your to choose from. Both option will solve your problem unless you have a specific setting for your outgoing username and password:
    • If you sure your incoming mail setting and outgoing mail setting using the same username and password, please follow this process
    • Please make sure these setting are checked – “My outgoing server (SMTP) requires authentication” & ” Use same setting as my incoming mail server”


      • If you sure your incoming email authentication require a different username and password compare to your incoming mail, please follow this process
        • Please make sure these setting are checked – “My outgoing server (SMTP) requires authentication” & “Log on Using”
        • Key in your outgoing mail server username and password


  • Proceed by clicking “OK” for either both of action you take above. from this point forward your problem considered solve. You can try to send out one email.
  • If you had multiple account, kindly repeat this process for each one of your mailbox.

 


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